In the face of rapid technological disruption and automation, developing soft skills among the workforce has never been more important. Fueled by the pandemic, organizations are emphasizing the importance of empathy, communication skills, adaptability, active listening and other distinctly “human” skills. How are learning leaders addressing this need and what are the barriers in doing so?
Agenda
| Welcome Address | 5 MIN | 11:00-11:05 AM EST |
| Panel Discussion + Q&A | 60 MIN | 11:05-12:05 AM EST |
| FASTtalk + Q&A: Humanized Soft-Skills Training | 20 MIN | 12:05-12:25 PM EST |
| Research/Audience-Polling | 20 MIN | 12:25-12:45 PM EST |
| Closing Address | 5 MIN | 12:45-12:50 PM EST |
